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I need to arrange a transfer of agency for an investor, who should I contact?

To process the change, we require a signed novation confirming that the client is happy for their portfolio to move to a new adviser firm or Independent Financial Adviser (IFA). This can be provided in one of the following ways:

  1. A Letter of Authority signed and dated by the client, confirming that the servicing adviser on the portfolio should be changed.

    Or

  2. If a Letter of Authority has not been signed by the client, we can instead accept:

    • A copy of the communication sent to the client confirming the adviser firm change, and a novation letter from both the existing adviser firm and the new adviser firm.

Please send copies via email to our Client Excellence Team who can process this for you - enquiries@blackfinch.com